Refund Policy
REFUNDS
All sales are final and no refund will be issued.
EXCHANGES
In the event that you are dissatisfied with your purchase, please contact us and we will ensure to recover the situation in the best manner possible.
It is our priority to ensure everyone can relax the natural way, and this continues with our refund and exchange policy.
This means:
Easy Returns & Exchanges
A Hassle-Free Process
We Want To Increase Customer Confidence
Faulty or Misdescribed Items Your Rights: Under the Consumer Rights Act 2015, you are entitled to a refund, repair, or replacement if goods are of unsatisfactory quality, unfit for purpose, or not as described.
Timeframes: You can claim a full refund for a faulty item within 30 days. After 30 days but within six months, the retailer gets one chance to repair or replace the item before you can claim a refund. After six months, you still give the retailer one chance, but you may only get a partial refund and must prove the fault existed at purchase.
Proof of Purchase: A receipt is best.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: